TIBA NU GUIDELINES
AT A GLANCE
Reservations
Reservation agents will be delighted to assist in planning
your
TIBA NU experience, including the best sequence and combination
of treatments. The earlier you reserve your appointment, the
more likely you are to receive your preferred date and time.
Guests 18 years or younger must be accompanied by an adult. When
making reservations, please let us know if you have high blood
pressure, allergies, physical disabilities, are pregnant or have
any other health concerns.
Treatments and
Services
If you are under a physicians care or on any medication, please
inform your service provider prior to your treatment or session.
Furthermore, if you have any physical problems, ailments or
existing injuries of any kind, inform your therapist so they may
properly care for your needs and prevent possible re-injury. If
at any time during a session you feel uncomfortable or want the
service provider to reduce pressure, stay away from a specific
body part or have any other concerns, please immediately inform
your therapist so they can adjust their technique.Shaving is recommended but not necessary for
gentlemen prior to a facial. If you choose to shave prior to
your facial, be sure to do so at least two
hours before your appointment time. Shaving is not
recommended prior to body treatments or hair removal
services.
Arrival Time
We encourage you to arrive 20 minutes before
your appointment time. Arriving late will simply limit the time
for your treatment, thus lessening its effectiveness and your
pleasure. Your treatment will end on time so the next guest is
not delayed, and the full value of your treatment will be
charged.
How to Use the Spa
We would like the environment to be relaxing and soothing for
everyone. Please respect the right to privacy and a quiet
environment for all guests. We ask that you refrain from talking
loudly and we ask that you turn off all pagers and cell
phones.
What to Wear
Upon arrival you will change into a spa robe and slippers that
will be provided to you. Undergarments are not necessary but can
be worn if you prefer. Disrobe to the level of your comfort. Our
therapists are trained to drape a sheet or towel over your body
in a discrete manner so that you are always covered. If at any
time you are uncomfortable, please inform your therapist.
What to Bring
Lockers are available for your personal items. Please leave
valuable items in your locker. We are not responsible
for lost items.
Male and Female Therapists
Available
Both male and female therapists are available. Please advise us
in advance if you have a preference.
Payment
All major credit cards and travelers checks are accepted for
services. Payment is accepted prior to treatments at your
request. Please present gift cards upon arrival. Treatments,
services and prices are subject to change without notice.
Cancellation Policy
If you must cancel or reschedule your appointment please notify
us at least 24 hours before your appointment
time to avoid being charged the full value of your service.
Multi-service appointments require 48 hours notice.
Gratuities
Gratuities are always left to the discretion of our guests. It
is customary to provide a 15% - 20% gratuity for services.
Groups do require a 20% gratuity for services.
Appointments are available
Monday - Saturday 10 - 7, Sunday 1 - 6
For reservations and appointments or for more information
call
615.269.5121 or 800.964.6868.
Please have a credit card number available
to hold your reservation.
