Reservation agents will be delighted to assist in planning your
TIBA NU experience, including the best sequence and combination of treatments. The earlier you reserve your appointment, the more likely you are to receive your preferred date and time. Guests 18 years or younger must be accompanied by an adult. When making reservations, please let us know if you have high blood pressure, allergies, physical disabilities, are pregnant or have any other health concerns.

Treatments and Services
If you are under a physicians care or on any medication, please inform your service provider prior to your treatment or session. Furthermore, if you have any physical problems, ailments or existing injuries of any kind, inform your therapist so they may properly care for your needs and prevent possible re-injury. If at any time during a session you feel uncomfortable or want the service provider to reduce pressure, stay away from a specific body part or have any other concerns, please immediately inform your therapist so they can adjust their technique. Shaving is recommended but not necessary for gentlemen prior to a facial. If you choose to shave prior to your facial, be sure to do so at least two hours before your appointment time. Shaving is not recommended prior to body treatments or hair removal services.

Arrival Time
We encourage you to arrive 20 minutes before your appointment time. Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest is not delayed, and the full value of your treatment will be charged.

How to Use the Spa
We would like the environment to be relaxing and soothing for everyone. Please respect the right to privacy and a quiet environment for all guests. We ask that you refrain from talking loudly and we ask that you turn off all pagers and cell phones.

What to Wear
Upon arrival you will change into a spa robe and slippers that will be provided to you. Undergarments are not necessary but can be worn if you prefer. Bathing suit recommended for underwater massage and other water treatments. Disrobe to the level of your comfort. Our therapists are trained to drape a sheet or towel over your body in a discrete manner so that you are always covered. If at any time you are uncomfortable, please inform your therapist.

What to Bring
Lockers are available for your personal items. Please leave valuable items in your locker. We are not responsible for lost items.

Male and Female Therapists Available
Both male and female therapists are available. Please advise us in advance if you have a preference.

All major credit cards and travelers checks are accepted for services. Payment is accepted prior to treatments at your request. Please present gift cards upon arrival. Treatments, services and prices are subject to change without notice.

Cancellation Policy
If you must cancel or reschedule your appointment please notify us at least 24 hours before your appointment time to avoid being charged the full value of your service. Multi-service appointments require 48 hours notice.

Gratuities are always left to the discretion of our guests. It is customary to provide a 15% - 20% gratuity for services. Groups do require a 20% gratuity for services.


Appointments are available
Monday - Saturday 10 - 7, Sunday 1 - 6

For reservations and appointments or for more information call
615.269.5121 or 800.964.6868.
Please have a credit card number available
to hold your reservation.